We offer an array of software maintenance and support services to our customers. Our support organization provides services seven days a week, twenty-four hours a day. We plan to have a centralized support organization in Beijing (China) to ensure global coverage for our customers. This center will provide the infrastructure for our around-the-clock call centers and hotline support. We offer a range of support packages that allow our customers to choose the level of support that fits the needs and budgets of their organizations. Customers also have access to on-site support, which is charged on a time and materials basis. |